Most Asked Questions
Cannabis is placed in a sealed bag and then vacuum sealed again before being placed in a box.
- Browse through our store and add items you would like to our cart.
- Checkout securely and safely using Interac e-transfer
- Your order will be fulfilled and shipped once PAYMENT is RECEIVED. You will have a tracking number within 1-2 business days of sending payment.
- If you do not send payment within 48 hours your order will regretfully be canceled
If you like to add or edit your order, we ask of you to make a brand new order with the correct adjustments and email us regarding your old order so we can cancel it.
If you want to cancel your order that is not processed yet, you ca go into the system and cancel .
Please email us at [email protected] with your order number being the subject line.
Yes, all of our images are taken by our own photographers and of our very own products. You may notice the product images changing over time to reflect new and different products.
If you do not get your package within 3 business days of the expected arrival date, let us know and we will file a trace with the logistics company.
If a trace is filed, the logistics company will start an investigation (which can take up to 5 business days to complete). If they locate the package, they will ship it to you and you will get it a few days later.
Apologies for any inconvenience and please contact us with any questions.
By default, a signature will be required for ALL ORDERS. If you do not want this option, please leave us a note when ordering or email us at [email protected]
If you decide to leave this option out, the Guarantee Replacement Policy is Void.
If you are tracking your package on the provided logistics company website and it has not updated in some time, it is most likely due to your package missing a scan, which is fairly common. Usually, if you check back within 24 hours this will be updated.
We will provide you with tracking details and logistics company to track from once your package has been shipped.
It may take up to 48 hours for logistic companies to update their system with the tracking number. If after 48 hours the tracking does not work please do not hesitate to contact [email protected]